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Luis & Gloria Chairez
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This letter is to thank you for the way that you helped us and continue after the sale of our prior residence and with the purchase of our new house. Since the beginning, Carlos, Elis and the whole C-Team, showed us that we could trust you, and now months after finishing the sale and purchase, we still receive help from you regarding questions and concerns that we still may have about the property, and everthing that we have requested, we have reveived a quick answer and help from Elis.
For us, it is a pleasure to let your present and future clients know something about our experience with your company.
We are glad, we did not work with discount brokers, because we were told that they charged less commission, but we, as the sellers needed to do everything on our own, our own open house and paper work. And now we know, that without Elis and Carlos' help, we would have made a lot of mistakes. We are happy that we chose your team at Park Regency to help us with the sale of our house. Now Carlos, Elis and the team are considered part of our family.
Once again, thank you very much for everything.
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Maria Ortiz
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Carlos, I would like to thank you for the manner in which you were of service to me in the sale of my property. The qulity of your work reflects your high professional standards. You were consistent, dependable and accurate in carrying out your responsibilities to a successful conclusion. It was evident that I made the right choice in selecting you to represent my interest.
Once again, Carlos, thank you for you meticulous attention to every detail. It was a pleasure working with you.
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Grace White
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GRACE WHITE, PH. D., ESQ.
21550 Oxnard Street
Suite 835
Woodland Hills, California 91367
Phone: (818) 346-2606
Fax: (818) 346-2605
October 5, 2005
To Whom It May Concern:
Through this letter, I want to let you know that after 20 years of working as a family lawyer, I had never recommended a real estate agent to any
of my clients that needed to sell their properties, because of all the problems and hassles that I got when I did it.
Now, finally after many years I crossed ways with Carlos Ordonez and the C-Team and I can tell you, I feel comfortable and confident in the work that he has done for me and my clients.
The general problems that I found in the past with real estate agents/brokers was that they never pick up calls, or worst, they did not return my calls. I needed answers to the questions that my clients had regarding the sale of the property, because they could never receive proper and on-time answers form their agents, causing me extra work.
Not anymore!
Thank God, that I found Carlos Ordonez and the C-Team, a group of 7 persons that answer every questions promptly, I don’t even have to call them, because they are always calling me to keep me updated of every move in the transaction. Carlos Ordonez is always on top of everything.
If you feel now like I was feeling couple of years ago, give me a call
and I will let you know, how great is to have a person and a team that you can trust.
Grace White.
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M.J. Warrender, M.S. Ed.
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I am pleased to write this letter of recommendation for Carlos Ordonez. He served as the real estate agent for the sale of my property in Sylmar, and I found him to be extremely responsible and thorough.
Mr. Ordonez represented both the buyer and seller in my transaction, yet at no time did I feel that this undermined his responsibilities to all parties involved. He was organized, professional and enthusiastic-facilitating the deal with grace, flexibility and humor.
In my particular case it was very important to me that the buyer be someone kind and appreciative, since I had put so much money and care into improving the property. I really wanted a family that would deserve and appreciate my generosity and commitment to excellence. Mr. Ordonez was good-natured and understanding, and in no time secured a buyer with my qualifications and then some. He's definitely someone that goes above and beyond to satisfy particular requests, no matter how unusual.
I highly recommend Carlos Ordonez for your real estate needs. He's dependable, hardworking, and will definitely close escrow on time and to satisfaction of all concerned.
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Maria & Esiquio Rubalcaba
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A few months ago, Mr. Carlos Ordonez represented us in the sale of our home on Laurel Canyon Blvd., in the city of Pacoima.
It was a good experience and zero stress since Carlos Ordonez and his team were always on top of everything and delivered what they promised. Our house was sold $10,000 over the asking price (more than what we were expecting).
We are extremely happy to have chosen Carlos Ordonez and his team as our representatives in selling our home.
We do not doubt for one second in recommending him to our family and friends, as a matter of fact, we already have!
Thank you for everything!!
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Henry Ramirez
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I wanted to let you know that I am really happy and satisfied with the way that you handled the sale of my house.
It was really important to have a person that you could trust and talk to any time and always had the answer for all our questions. Always nice and ready to go the extra mile to complete the transaction. Very responsible.
Carlos and his team fulfilled our expectations. It was no-hassle experience and that means a lot to us.
I have no doubts that I will recommend you to my friends and family.
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Jaime & Susana Bustamante
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It has been about a little over a month since we moved into our new house, and we are now finally able to take the time to write to you a letter of "thank you" for everything that you have done to make this happen for us. You are an incredibly dedicated and diligent man. You never stopped believing in making our dreams come true. We have such a long and prosperous history with you. It began when we bought our first townhouse with your help in 1996 for 96,000. When we decided that we wanted to move into a residential home in 2000, again, you were there to help us sell our townhouse for 150,000. With the substantial gain we made from that property, you helped us to buy our first house in Califa Street for 280,000. When we were contemplating to move again from this property after we had our first baby, we were uncertain as to whether we could move from this property to a better area in Northridge. With your very positive attitude and sound advice in not letting an opportunity like this pass, you helped us by putting our house in market. During this time, we had taken a 3 week trip out of the country, but we felt that our house was in good hands with you. We trusted you in always looking out for the our best interest. Shortly after our arrival, our house was sold well over the asking price! We have no doubt that this happened because of your great knowledge, professionalism and great advertising. With this gain, we were able to afford buying our new home (our dream home) in Porter Ranch! You have helped a young couple to realize that anything is possible as long as one seizes the opportunity. We are very happy in our new home. As soon as we are completely settled, we would be very honored if you and your wife Orietta would accept a dinner invitation to our new house to celebrate our success together. Thanks again for making this happen. We would highly recommend you to any friends or family who are also in search of their dream home, or at least something close to it. We hope to talk to you soon.
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Doris I. Herrera
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This letter serves as a recommendation for Carlos Ordonez. His professionalism, kindness, and dedication were a few qualities that were evident to me as I purchased my first home. The process was long and intense. Some of the people that we had to do business with were incompetent and unprofessional; therefore, adding three weeks to the closing time of my home. They would lose documents, not return calls, and not make the deadlines tht were required for the process to continue. I was very frustrated especially since the documentation was intact and my credit was excellent. I am fully aware that the process takes time, but the things I have endured in this process were too much. However, Carlos was a professional, dedicated broker! He took the time to answer my many questions and made me feel comfortable. He and his staff went the extra mile for me. They made countless phone calls, special trips to the mortgage company, etc. After many bumps in the road, I was able to close on my first home. I am very happy and gladly recommend Carlos Ordonez. He is someone you want on your side.
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Ricardo Gonzalez
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This is to inform you of my experience with realtors who offered discount rates and promised high quality work. I was looking to sell my 3 bedroom, 2.5 bathroom, and patio townhouse in the Sylmar area. All of my life, my family and I have lived in an apartment, condo or townhouse. Single-family homes had always been out of our reach, it was time for our family's first real HOUSE! I thought of doing a For Sale By Owner, but that would require a lot of time that none of us had. We all work full time and my sister and I attend college part time, and with no experience in real estate. I did not want any mistakes or headaches, which could have happened. My only frustration was not finding Carlos Ordonez and his assistant Monica Herrera sooner, from Park Regency Realty, Granda Hills office. I first went to Coldwell Banker with my idea of selling; I also went to interview Re/Max, Realty Professionals, just to name a few. I even went with some of the referrals of family and friends (they didn't return calls until a few weeks later). All of them were offering me a lower discount rate but they would not list my home for the selling price that I was asking for. Their lack of confidence in selling my home for the asking price was very troubling to me. Once I met Carlos, he presented me a market evaluation of my townhome, and he had faith that it would sell for my asking price. He promised me a very aggresive marketing plan and he performed as he promised. Shortly after, I found myself in escrow, and on my way in pruchasing our first house. His quality of service has been outstanding, and we have continued to do business with him. I am relieved to find a Broker like him to help me out with all the questions and concerns that we have had in selling and purchasing our properties. Carlos is one agent that truly deserves great referrals and will continue to have our business.
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Rex and Norma Fisher
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Please accept this letter as our recommendation to be forwarded to your prospective clients. Both Norma and I are extremely pleased with the way you handled the sale of our property. In that it is very crucial to have an agent and realty company who is willing to take that extra step to assure satisfation to all parties, you demonstrated this all through our sales transaction. In our experience with you Carlos, from the beginning, you and your team were on top of all the details and issues that arouse. You were extremely thorough, professional and got the job done in record time. You also were very personable to my wife and myself showing understanding and concern of people and their individual needs. The one thing that really impressed us was your customer service, in that this is very much overlooked in these times. Your willingness to travel to my home or office to handle all the necessary paper work documents was very helpful to us, making it much easier for us. We thank you for all you did to make our sale as speedy and hassle-free as it was and will definitely refer you to all our friends and family.
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Jeanne Carey
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I decided twelve days ago to sell two properties that I own in West Hills. I diligently interviewed several real estate agents and chose Carlos Ordonez. During the interview he provided me with a comprehensive analysis of the properties and outlined his extensive marketing plan. I was quite impressed. To make a long story short, both of my properties are in escrow and Carlos performed and delivered everything he promised and more. In my 30 years at Rock Pointe I've been approached by many realtors, I'm glad I chose Carlos to represent me. He is an asset to your company and I'd have no hesitation recommending him.
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